EastCoast CAD/CAM News
Welcoming 2011!
Dave's Editorial Page
There's much to share with you in this first month of this New Year, 2011. To begin with, I want to wish you, your families and employees a very Healthy, Successful and Happy New Year.
As EastCoast CAD/CAM starts its New Year, I want you all to know how thrilled we are to be servicing and supporting such a great group of customers.
Over the past 30 years of working in software, I'm often asked, what is the most important thing a software company can do for its business. The answer has been the same over all of the years - "Take great care of your customer." As you would expect, that's what we are planning to do at EastCoast for 2011. You'll find it in our service, in our training, and in our products.
I am very sincere about this statement: If you find us failing at delivering service, training or our product release, I want to be the first to know. With this in mind, Christal Vandecar, EastCoast's Industry Business Manager has created a Support and Product Survey. It won't take more than a few minutes to fill out. It provides you with an opportunity to share something you believe is important that we should know (and fix) about EastCoast. If you do have a moment, we will very much appreciate whatever you have to share.
You'll discover in this Newsletter a wealth of training and domain specific online services. One new Open Forum Training Series we just added is called, "Lou's Shop". If you've ever worked with our CAM specialist, Lou Rubino and his Sicilian accent, you'll understand why we called it Lou's Shop. Check it out below.
As always, I am available at any time and very interested in hearing from you.
Best regards,
Dave
David E. Quigley
Chief Operating Officer
EastCoast CAD/CAM
33 Boston Post Road WestSuite 1
Marlborough, MA 01460
800-334-2977
603-672-7880 (direct)
603-490-2558 (m)
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 New DuctMaker Training
Starting in January, EastCoast will begin offering a training course specifically designed for DuctMaker fabrication - Lou's Shop with Louis Rubino, EastCoast CAM Service Manager. Along with his extensive experience with DuctMaker, from its start as EC Maker and now with the full featured Version 3.3, Lou brings to the course his long-standing hands on experience in HVAC manufacturing.
This course is a core Fabrication Technology Training Component, and is offered conveniently on the Monday before each 3-day Fabrication for AutoCAD MEP Duct Training, in our Marlborough, MA offices. Upon completion of this course, your staff will be able to work with confidence with DuctMaker features, successfully setting up the software to shop standards, manufacturer specs and defaults, and customizing reports and tickets. The cost is just $200.
Take a look at the dates for Lou's Shop and our other course offerings for EastCoast CAD Duct and Pipe software on the EastCoast Training web page.
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Open Forums in 2011
EastCoast Open Forums are offered regularly to let you attend a mini-workshop and Q&A session with our staff from the convenience of your desktop. All you need is a computer with an internet connection. Our staff presents a topic and you'll see the presentation and have opportunities to interact and ask questions during the forum.
- DuctMaker Open Forum - Every other Wednesday at 1:00 PM EST
- Pipe Open Forum - Every other Monday at 11:00 AM EST
- Sheet Metal Open Forum - Every other Tuesday at 9:00 AM EST
Sign up for any of the Open Forums topics that you are interested in for free, and attend whenever you are able to. Once you have signed up to attend any one class, you will be sent reminders for upcoming Open Pipe Training sessions, and you will not be required to re-register.
Click here to see upcoming Open Forum dates and to register today. Recordings of prior Open Forums are also available for any customer to review or replay at their convenience.
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ADAN All Day All Night Training
Did you know that you can get ongoing structured course instruction from your desktop with EastCoast ADAN Training and Support? ADAN is the most flexible and cost effective training and technical desktop support available for our products and Autodesk MEP products. It is perfect for new hires, or instructional advancement with the advantage that it does not require travel time away from work.
For a low annual fee, ADAN offers comprehensive online instruction with EastCoast tools and Autodesk software. We offer three ADAN subscription options - Basic MEP, Revit Suite, and All Access - so that you pay for only what you need. In addition, training for new product releases are automatically added to your plan as soon as they are available. Click here to learn more about ADAN.
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Industry Trends
In our mission to serve you, our valued customers, we strive to keep you at the cutting edge of technology. Knowing the direction the industry is going helps each of us make informed decisions in business to stay competitive.
- You can learn more about how CAD is recognizing the value of integrated MEP fabrication solutions in a recent interview that Dave Quigley had with Autodesk's Senior MEP Industry Marketing Manager by clicking here.
- To read about how MEP contractors are embracing Building Information Modeling (BIM) and moving forward, and to learn from their experiences, you can read and download the latest EastCoast White Paper, Integrating BIM Methodologies.
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Video Walkthroughs
Our training staff regularly builds video walkthroughs of features that help customers make the most of EC software. We've placed a YouTube icon on EastCoast's home page that takes you directly to the EastCoast YouTube Channel. Once on our Channel, you can play any number of instructional videos, and also click the SUBSCRIBE button so that you'll be notified whenever new EastCoast content becomes available.
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Future Direction - Your Input Matters
Recognizing that our customers have a wealth of experience that can help each other work more effectively, EastCoast is building a Client Portal area where you can share insights with us and also the growing community of EastCoast contractors and engineers. We plan to unveil this area of the web site this winter, and will send an announcement and invitation to join in an upcoming newsletter.
 Please let us know what we could do better to serve you in 2011 by taking our 2-minute Customer Satisfaction Survey. Click the link below. We value your input!
Take the Survey
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Our Latest Product - MEP Fabrication for Revit MEP
EastCoast's newest sheet metal software tool, MEP Fabrication, provides significant production efficiencies, and assists contractors and designers who struggle with specifications requiring "Building Information Modeling" throughout the entire building process.
As a direct result of the Revit MEP to AutoCAD MEP software architecture internal to MEP Fabrication, there is now a seamless worklfow between Engineering users who use off the shelf AutoCAD MEP and the detailers who take the drawing all of the way to Fabrication and Installation. It is a tool with the functionality to capture all of the relevant design details and pass it to the HVAC Fabrication Detailer who, without any redrawing, can review each of the systems for final modifications and coordination, saving countless time and redundancy.
For the first time, and for large scale commercial construction organization, MEP Fabrication provides enterprises and their shops a process and workflow that directly ties engineering to fabrication seamlessly on one platform, and with one set of tools.
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We invite you sign up now to attend a live webinar software presentation on MEP Fabrication that we'll be hosting on Tuesday, January 25th, 1 p.m. EST.
For more information on our newest product, go to the MEP Fabrication page on our website.
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Hope to see you at AHR EXPO 2011
 Members of our EastCoast CAD/CAM staff will be presenting our newest software tools at the AHR Expo from January 31 through February 2, 2011 at the Las Vegas Convention Center. Please let us know if you will be there so that we can arrange some time in person with you. Email Christal Vandecar at EastCoast to schedule a meeting.
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